Hospitality Coordinator for Evoke Intensives

Posted on February 06, 2024

Type of Employment Part-Time
FLSA Classification Non-Exempt
Starting Pay $18.00 per hour
Work Location On Location Premises at

Midway , UT 84049
USA
Job Posting Valid Through May 01, 2024
Position Start Date Immediately
Contact with Questions Send Email

About Us

Intensives make a difference in people’s lives through unique therapeutic programs and offerings. If you are feeling stuck or are ready for a springboard, Evoke Intensive Programs can make a profound difference in only a few days.

Position Summary

The Hospitality Coordinator is at the forefront of the participants' customer service experience. The Hospitality Coordinator provides participants with above-and-beyond service to ensure that their experience is welcoming. This hybrid hospitality role wears many hats such as Guest Relations Officer, In House Chef, Housekeeping, and Concierge.

Essential Responsibilities

  • Greet participants upon arrival in a warm and friendly manner
  • Make guest feel welcome and anticipate needs before they arise
  • Assign rooms and escort participants to accommodations, assist with luggage
  • Conduct meal planning and shopping
  • Prepare meals for participants and staff
  • Take an active role in ensuring facility is properly maintained and appropriately used
  • Enforce program rules and regulations such as quiet time
  • Ensure Program Director and Clinical Director are kept aware of relevant feedback from participants
  • Respond in a courteous manner to participant complaints and concerns
  • Schedule participant activities such as massage, yoga, or hiking
  • Keep common spaces neat, orderly, and stocked with supplies
  • Clean facility thoroughly after guest departure, including vacuuming, mopping, laundry, and trash
  • Remain within budget and observe budgeting practices
  • Run off-site errands such as shopping
  • When on duty, this position stays overnight during Intensives in Midway, Utah

Other Requirements

Ability to pass a background check (BCI)

Required Experience

Two years experience in a customer-focused industry required

Education

High School degree required

Equivalent experience will not be accepted in place of required education.

Certificates, Licenses and Registrations

  • Current CPR and Food Handlers Permit within 30 days of hire
  • A driver’s license and reliable transportation

Essential Competencies

  • Consistent and reliable with a strong work ethic
  • Commitment to delivering a high level of customer service
  • Calm, efficient, and organized with a great attention to detail
  • Ability to multi-talk and problem solve while maintaining a positive attitude
  • Professional manner with an emphasis on hospitality and guest service
  • A love of people and the ability to connect with others with different backgrounds

How to Apply

Please send resume and cover letter to Jorinda Nardone.

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